Have you been to the recently re-furbished Morrisons yet? Increased floor space, more spacious layout, extra products and the same low prices (I've not done a full comparison, but you get the idea. It really is quite a nice place to shop. However, it still suffers from the same problems that will always make me go to Tescos Metro, Co-op or Spar if I'm only buying a few things.

You'd think, after they'd spent all that money on the building they'd spend a little bit of money on curing what was always the biggest bugbear before the refurb; the amount of time it takes to get through the checkout.

There's never enough staff on the checkout meaning there's always a queue. And that turns what should be a 5 minute shop into a 15 minute shop. It might not seem like a huge difference but it's enough for me to prefer Tescos, which is immediately next door, unless I'm doing a large weekly shop.

Admittedly, at the moment, the self-scanning checkouts are usually free and, therefore, quick. But that's only because they're new and shoppers are going to take a short while to get comfortable with them. But once that uncertainty has worn off and more people use the self-scan tills will Morrisons reduce the number of staff on the normal checkouts?